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iTKO Webinar Archive: Aligning Business Goals for Software Quality, Schedule and Cost in Complex IT Environments with Capgemini


February 18, 2010 4:00 PM (GMT)

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Business leaders are constantly seeking new competitive advantages in a rapidly changing marketplace, including advantages provided by new business applications. However, there is a growing gap between business leader's expectations for software quality, adherence to requirements, and on-time delivery versus the reality of what's delivered in an increasingly complex and changing enterprise IT environment.

The consequences of misaligned objectives and poor software quality can be high; including production outages, violated SLAs, lost customers, and rising support costs. Greater business support for software Quality Assurance efforts is needed, and QA organizations must use the right tools, metrics, and measurement programs to align themselves better to business requirements.

Learn how Capgemini and iTKO are helping customers address these challenges and achieve higher software quality, faster time-to-market, and lower costs in this informative one hour webinar.

Join speakers Govind Muthukrishnan, Head of Capgemini Financial Services Global Testing, and John Michelsen, Chief Scientist and Founder of software firm iTKO, to gain insight into:

  • Key capabilities to lower the cost of quality and ensure on-time delivery of modern applications
  • Quality Measurement Programs and Metrics that capture what information is needed by the business - and when - to make better business decisions
  • Virtual service environments to eliminate costs & constraints in complex, interdependent systems
  • Improvements in real-time visibility, performance metrics and validation of end-to-end systems
  • Customer examples and key findings from the Financial Services Edition of the 2009 World Quality Report