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Business Continuity: The "5 9's" of SOA Quality members


By John Michelsen, Chief Architect and Founder, iTKO, Inc.

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Any IT manager is familiar with the concept of achieving 99.999%, or "5 9's" uptime of their systems. As hardware and network reliability became a requirement rather than a differentiator, the quality focus shifted toward "5 9's" for Applications Availability. Several key performance innovations over the last decade have made this goal attainable for the enterprise.

But now companies are turning to service-oriented applications that are no longer centralized under a single organization's control. While the SOA approach offers incredible promise for business agility, software asset reuse and development cost reduction, it brings to light a new challenge. SOA applications are by nature in continuous integration mode.

System and application performance are now just the ante for entering the game. With SOA, your differentiator is really the quality of your customer experience. How can companies ensure not just high performance, but functional integrity of these new SOA architectures, so they can reliably meet business requirements?

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